Window Designs Ltd - Privacy Policy

At Window Designs Ltd we aim to be open about the way our site works to collect user data, we are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
 
Window Designs Ltd uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy. 
 
(1) What information do we collect?
 
We may collect, store and use the following kinds of personal information:
 
(a) Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation)
 
(b) Information that you provide to us for the purpose of an enquiry or quotation and for the purpose of subscribing to our newsletters (including name, Company, job title and email);
 
(c) Any other information that you choose to send to us.
 
 
(2) Cookies
 
A cookie consists of a piece of text sent by our web server to your web browser, which is then stored by your browser. The information is then sent back to our web server each time your browser requests a page from the server. This enables the web server to identify and track the web browser.
 
 
We use both “session” cookies and “persistent” cookies on the Window Designs Ltd website.  We will use the session cookies to: keep track of you whilst you navigate the website.   We will use the persistent cookies to: enable our website to recognise you when you visit our site.  
 
Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted by you, or until they reach a specified expiry date.
 
 
We use Google Analytics to analyse the use of this website.  Google Analytics generates anonymous statistical and other information about website use by means of cookies, which are stored on users’ computers.  The information generated relating to our website is used to create reports about the use of the website. Google will store this information.  Google’s privacy policy is available at: http://www.google.com/privacypolicy.html
 
Please note that specific personal identification, e.g. name and age, are not stored in cookies.   
 
 
(3) Using your personal information
Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.
 
 
We may use your personal information to:
 
 
(a) Administer the website;
 
 
(b) Improve your browsing experience by personalising the website;
 
 
(c) Enable your use of the services available on the website;
 
 
(d) Send to you our newsletter and other marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
 
 
(e) Deal with enquiries and complaints made by or about you relating to the website.
 
Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.
 
 
We will not provide your personal information to any third parties for the purpose of direct marketing.
 
 
 
(4) Disclosures
 
We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.
 
 
In addition, we may disclose your personal information:
 
(a) To the extent that we are required to do so by law;
 
 
(b) In connection with any legal proceedings or prospective legal proceedings;
 
 
(c) In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
 
 
(d) To the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
 
 
(e) To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
 
 
Except as provided in this privacy policy, we will not provide your information to third parties.
 
 
(5) Security of your personal information
 
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
 
 
We will store all the personal information you provide on our secure (password and firewall protected) servers.
 
 
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
 
 
(6) Policy amendments
 
We may update this privacy policy from time-to-time by posting a new version on our website.  You should check this page occasionally to ensure you are happy with any changes.
 
 
We may also notify you of changes to our privacy policy by email.
 
 
(7) Your rights
 
You may instruct us to provide you with any personal information we hold about you.  Provision of such information will be subject to:
 
 
(a) The payment of a fee (currently fixed at £10.00); and
 
(b) The supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
 
We may withhold such personal information to the extent permitted by law.
 
You may instruct us not to process your personal information for marketing purposes, by sending an email to us.  In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.
 
 
 
(8) Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
 
 
(9) Updating information
 
Please let us know if the personal information which we hold about you needs to be corrected or updated.
 
 
(10) Contact
 
If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to sales@windowdesigns.co.uk or by post to Window Designs Ltd, Fort Road, Eastbourne, East Sussex, BN22 7SE.
 
 
(11) Data controller
The data controller responsible in respect of the information collected on this website is Window Designs Ltd.